Job Summary
This position will be the subject matter expert for various accounting, operations, fraud management, and internal audit functions. The Accounting/Ops Specialist will take on a variety of tasks to optimize the operational needs within the bank.
Specific Duties/Responsibilities
Operational Items
- Provide courteous and professional support to both internal and external customers
- Process ACH/Electronic transactions and assist customers with reported Reg E errors
- Prepare and process check/electronic adjustments and returns
- Process NSF's, non-posts, and Chargebacks
- Process incoming and outgoing wire transfers
- Maintenance and review Recurring Transfers and Transfer/Sweeps
- Assist Cash Management customers with ACH files, returns, and file troubleshooting
- Monitor third-party balances to optimize the bank's liquidity and capital
- Follow all bank policies and procedures to ensure compliance with all laws and regulations
- Check and ACH Ambassador
- Other tasks as assigned
Fraud Management
- Monitor and analyze fraud reports/systems to identify risks and minimize loss exposure
- Proactively review and identify fraudulent transactions
- Support Enterprise Risk Management activities
Treasury Management
- Treasury Management Onboarding
- Treasury Management Operations
- Treasury Management Reporting
Accounting
- Handle day-to-day duties including Accounts Receivable, Accounts Payable, payroll, booking journal entries, reconciling credit card and bank accounts
- Manage and reconcile general ledger accounts
- Provide general ledger support to various teams/departments
- Prepare and review monthly financial statements for the Board of Directors
- Prepare and process accruals and depreciation monitoring
- Process accounting entries for fixed-income securities
- Maintain information in accounting templates
- Working with external auditors and regulators on an as-needed basis to respond to questions, information requests, etc.
- Other projects as assigned
Internal Audit
- Prepare and review internal audit schedules and reports
- Assist with risk assessments/ERM
- Conduct internal audit functions
- Provide QA/QC support
Customer Support
- Customer transaction processing
- Deposits, withdrawals, loan payments, official checks, bond redemption, change orders, etc.
- Complete Reg CC Holds, CTR and SARs as needed
- Buying and selling cash between tellers, TCR and vaults
- Process night drop and mail
- Daily balancing of drawers, TCRs, coin machine and vault
- Maintain equipment as needed
- Phone conversations and Email
- Answer incoming phone calls, answer questions, resolve issues or direct to another employee in a friendly manner
- Monitor internet conversations and respond in a timely, professional manner
- Monitor and respond to all incoming service emails
- Complete customer requests
- Moving funds via telephone
- Loan advance requests sent to loan officer and support team
- Collect information for address changes
- Provide wire transfer information for incoming wire requests
- Collect stop payment information
Supervisory Responsibilities
None
Required Skills/Abilities
- High School diploma (required)
- Post-secondary education in finance, information technology, or another business-related field (preferred)
- Strong accuracy and attention to detail
- Excellent verbal and written communication skills
- Excellent organizational skills
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and meet multiple deadlines
- Proficient with Microsoft Office or related software
Ideal Attributes
- Detail-oriented
- Flexible
- Dependable
- Team Player
- Professional
- Organized
Accountability
This position reports to Dave Hollister, Senior Vice President
Work Schedule
The team member will work primarily at Foresight Bank's 412 W Broadway, Plainview location, varying shifts between 7:15 am and 6:15 pm, Monday through Friday and 8:45 am to 12:00 pm (noon) on a rotating Saturday schedule. This schedule is subject to change based on Foresight's business needs. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Special hours may be needed based on workload and the requirements of particular assignments.
Additional information
This job description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties.
This job description does not constitute an employment contract. The person who fills this position will be an at-will employee of Foresight Bank. Duties and responsibilities will change with the changing business environment and needs of the bank, so every position with the bank will involve constant change. This job description is subject to possible modification to reasonably accommodate individuals with a disability.
Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.